Today’s legal department leaders are charged with creating a legal service delivery strategy for their organisations that not only provides top-quality, timely legal services, but does so in a way that maximises value. To achieve this, leaders have a dizzying array of options to choose from as a result of globalisation, disaggregation of legal services, new market entrants, new technology capabilities, and of course, the rise of Legal Operations. In this opening session, we’ll explore some of the changes taking place, how it’s affecting the in-house world and their clients, the impact for law firms and what it means for our future.
Mary O’Carroll, Director of Legal Operations at Google & President of CLOC
COVID-19 demonstrated that we can adapt quickly when we have to, as the legal industry hurdled conventional barriers to change in order to continue operations during the pandemic. Hear about the journeys of leading legal professionals from across the profession as they (and their organisations) adopted new ways of working and found opportunity amid the chaos. They will share the key lessons learned along the way and their views on whether the pandemic is a critical stepping-stone to the wider transformation of legal services, or will we revert back to how many have worked for years?
Erin Ebborn, Director & Principal Lawyer, Portia
Emma Priest, Specialist Criminal Barrister, Blackstone Chambers
Hayley Cassidy, Chief General Counsel, Bank of New Zealand | Director, BNZISL (KiwiSaver and Wealth businesses)
Hayden Wilson, Chair & Partner, Dentons Kensington Swan
Louise Taylor, Special Counsel, Russell McVeagh
Innovation isn’t only the giant disruptions you read about in newspapers: neuralinks, robotics, or automated vehicles. Often innovation starts with a single agitator creating a niche in a small market. Netflix went from mail-order DVD’s to a streaming giant. Amazon went from online books to revolutionizing e-commerce. But this talk isn’t about technology businesses, it’s about harnessing people and technology. We’ll explore how engaging with new technologies offers us all the opportunity to become agitators, to innovate ourselves, and define our potential in the evolving digital economy.
This panel of legal+tech experts will provide practical insights on how to successfully leverage technology to transform your business processes and practices. Using real examples, they will discuss both the opportunities and the challenges to changing the way you deliver legal services, sharing what they have done, the ‘hits’ and ‘misses’ along the way, what they are doing now, and what comes next.
Gene Turner, Managing Director, LawHawk
Tila Hoffman, Special Counsel & Business Transformation Manager, MinterEllisonRuddWatts
Lindie Walsh, Consultant, Efficient Practice
David Pawson, Solicitor, Pawson Law
In this highly practical session, Jeremy will explain how he utilises technology to make work less repetitive for lawyers and more user friendly for clients and canvas the various ways he has achieved success by stripping things back to basics. He’ll highlight some of the most useful tech tools he uses and explain how to use them effectively. Discover how adopting Jeremy’s ‘simple is best’ philosophy will help you streamline your work and your practice, while maintaining (or even improving) the quality of work. You’ll also learn how to identify areas that need improvement and practical strategies to implement change.
Jeremy Sutton, Senior Family Lawyer, Bastion Chambers
Discover how one of New Zealand’s largest law firms went about launching a technology-driven legal service designed to disrupt the market for small to medium business. Hear how Tompkins Wake is thinking differently and leveraging automation and AI to provide innovative and affordable legal solutions for SMEs.
Jon Calder, Chief Executive, Tompkins Wake
Three leading in-house lawyers share their personal innovation war stories, outlining the key strategies, tactics and tools they have adopted to drive change in their departments and organisations. Discover what worked (and what didn’t) plus the challenges they overcame along the way. You are guaranteed to find something you can take away and implement in your own team!. The session concludes with a Q & A with each speaker, led by Helen Mackay.
Helen Mackay, Director, Juno Legal
Julian Benefield, Associate General Counsel, Foodstuffs
Rebecca Robertshawe, Director, EIS Legal at Education Infrastructure Service
Melissa Anastasiou, General Counsel, Spark New Zealand
In this fireside chat, we will explore the opportunities for exponential growth in the value that legal teams can deliver by harnessing the data and insights gathered from emerging technology and processes – and the risks and opportunities for service providers participating in this evolving space. Katie will share the practical experiences of the Airways New Zealand in-house team, packed with learnings you can take back and implement in your team.
The pandemic reinforced the importance of workplace mental health. Grant will share his experience in this critical field offering practical ideas and strategies to improve wellbeing for individual lawyers, teams and firms, including the Umbrella model and the role of technology in supporting better mental health. This session will provide learning, interaction and structured reflection time in a safe supportive format.
Grant Pritchard, Senior In-House Lawyer, Spark New Zealand | President, ILANZ
It’s been 15 years since the Lawyers and Conveyancers Act introduced the 21st Century to the profession of law. Is it time for a change? Get a sneak preview of the Law Practitioners Act 2025 – a full four years before it is even written – and see what the future might hold for law in Aotearoa New Zealand.
Jarrod Coburn, CEO, Portia
In this dynamic talk, Nick will discuss the journey from idea to successful LegalTech exit, what he learnt from four years of deep R&D and experimentation with some of the largest players in the LegalTech world, all while pulling back the curtain on the threats, the hype, and the practical things you can do to get ahead.
Nick Whitehouse, General Manager, Onit AI Center of Excellence
No matter the size of your practice or the size of your technology stack; a new generation of tech and delivery models is altering the eDiscovery landscape permanently. Learn how in this not to miss session.
Rebecca Grant, Founder and CEO, icourts
In his compelling keynote session, Gus shares the simple yet powerful lessons he has gleaned from two decades of market disruption in Media. The scale of transformative change that newspapers, books, magazines, TV, music have experienced since the late 90s had not been seen since the industrial revolution. Today, every industry and every business irrespective of size, is going through a similar level of disruption. Gus will candidly bare his battlescars, and share the tricks and tools you need to transform yourself and your business.
Gus Balbontin, Entrepreneur
As the finale of an action-packed day of practical insights from legal thought leaders, technologists and innovators, we look ahead to envision the future of law. The panel will discuss what the future holds for the profession and the delivery of legal services. They will explore what is possible with new opportunities to innovate through people, process and technology, both for today and the future. The discussion will inspire you to apply new thinking to your role and organisation, to help you adapt and thrive in a continuously changing market.
Erin Ebborn, Director & Principal Lawyer, Portia